Why did I receive an offset notice?

This notice was sent to you (and your Authorized Agent as applicable) because of unpaid debts you have with Virginia Tax.

Can I send payment to avoid this action even though it is close to the cutoff date in the notice?

It is recommended payment be made as soon as possible, as delays may not prevent this action. You may use QuickPay or follow the payment instructions on the notice. You may also contact our Collections Department at 804.367.8045 to set up a payment plan.

How will I know if my federal refund was intercepted to pay a state tax debt?

The U.S. Department of Treasury will notify you when a federal refund offset has occurred. This notification will include the amount of the offset, the state to which the offset was paid, and a contact within that state to handle concerns or questions about the debt which prompted the federal refund offset. If you have questions for the U.S. Department of Treasury please contact 800.304.3107.

Why did I receive this notice when I am already on a payment plan?

If the payment plan defaults for any reason, the debt may become eligible for the U.S. Treasury offset program. Contact us at 804.367.8045 to speak to a representative regarding payment plans.

I am in bankruptcy, what needs to be done to stop this action?

We will not submit debts to the U.S. Treasury for individuals under bankruptcy protection if proof of bankruptcy is submitted in a timely manner. It is recommended that proof of bankruptcy, including case number, filing date, and the name of the court in which the claim was filed, be provided to the address shown on the notice within 30 days of the date of the notice to avoid this action.

I already paid this state debt, how do I stop the refund offset?

To avoid this action, fax proof of payment to 804.254.6111 within 30 days of the date of the notice to provide time to resolve the offset.