COVID-19 Tax Relief

Income tax payment deadline has been extended until June 1. For more information and to see what other relief is available, visit tax.virginia.gov/coronavirus

Did you pay your Virginia income tax through direct debit?

It may take a week for your bank to process the payment. But don't worry, we count it as being received on time if you paid by the May 1 deadline.

Customers are currently experiencing longer than normal call wait times

Our peak contact periods are 10am - 2pm, and all day Monday and the day after a holiday. If you can, please consider calling outside of those hours to reduce your time on hold. We apologize for any inconvenience.

Customer Services

Phone Service Hours | Monday - Friday, 8:30am - 5pm

Contact Information
For Individuals

Phone | 804.367.8031

Fax | 804.254.6113
For Businesses

Phone | 804.367.8037

Fax | 804.254.6111
Where’s My Refund? Phone | 804.367.2486
Identity Theft Inquiries

Phone | 804.404.4185

Fax | 804.344.8565
Tax Credit Assistance Phone | 804.786.2992
Collections

Phone | 804.367.8045

Fax | 804.254.6112
Court Debt Collection Phone | 804.367.0016

 

Secure Email

Use for confidential answers to account questions. Sign in to your online services account:

General Mailing Address (Not for Tax Returns)

Virginia Tax
Office of Customer Services
P.O. Box 1115
Richmond, VA  23218-1115

Need to mail an individual income tax return? See Where to File for mailing addresses.  

Express Mail

Virginia Tax
1957 Westmoreland Street
Richmond, VA  23230

Property Tax and Real Estate Tax Questions

Personal property and real estate taxes are administered by your city, county, or town. Contact your local tax office for questions.

Summons, Subpoenas, and Other Legal Process

General Legal and Technical Services
Phone | 804.404.4029  
Fax | 804.786.4204

Freedom of Information Act

Michael Palmer, Disclosure Officer
Phone | 804.404.4029

Media Relations

Stephanie Benson
Phone | 804.404.4109  
Email | stephanie.benson@tax.virginia.gov